Five consoles, forty tabs
One answer.
Paste the username from the ticket. Omneone reads your Okta System Log and policy state — in your browser — and tells you exactly why they can't sign in.
From ticket to root cause in one search
Enter the username from the ticket. Omneone pulls their System Log history and current state, matches it against known failure patterns, and returns a ranked verdict — account status, MFA, policy, assignment, session — with every claim cited to an event.
Spot trouble before it becomes tickets
A standing read on your org's health: the policies, app configurations, and settings quietly manufacturing tomorrow's sign-in failures. Fix the source instead of fielding the symptoms.
Catch the failures nobody reports
Activation and MFA emails that never arrived, surfaced with the bounce reason — before the user opens a ticket asking where it went. The quietest failure mode in identity, made visible.
What happens in those few seconds.
Pull the full picture
System Log history plus current user, app, and policy state — fetched by your own read-only session, entirely in your browser.
Match the patterns
A deterministic rule engine lines events up against known failure patterns — lockout loops, unassigned apps, policy denials.
Say it like a person
Not errorCode E0000007 — a sentence. Ranked by cause, cited to the exact evidence event.
Finish the ticket
A suggested fix, a deep link into the right Okta screen, and a copy-ready summary for the ticket.
Questions a security team would ask.
Does my Okta data touch your servers? +
What access does Omneone request? +
Is the diagnosis AI guesswork? +
What does it cost? +
We're a small team of engineers and system administrators who love building tools that improve productivity and the end-user experience.